Universitat Politècnica de Catalunya
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The present thesis is aimed at analyzing the concept of quality and at dis-cussing, in a unified manner, its role not only in operations management but also in strategic thinking. It criticizes the widespread view that ...
This PhD thesis is focused on disclosing features that might cause the increase in the use of analytical tools for better decision making. The theoretical part of this research is developed in two phases. At first, an ...
